The 3 Most Important Secrets to Social Media

Jul 20, 2016

James Dodd

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More than ever, digital marketing has become a library of useful and valuable resources for businesses, allowing them to leverage success in cost-effective ways. However, not all businesses are entirely sure how to take the right path towards these efforts, and confusion is still centered around what the ‘secrets are to ensuring success. To get you started, we’ve put a couple of pointers together:

Data

Data can be taken from almost anything: how many people use a service, how many people click like, how many people are active in a certain area. For a digital marketing campaign to succeed, it is important to know what this data means and how to use it. It can indicate what direction a business can go in, how to organize newer, more effective marketing campaigns, and what can be improved about the service offering or products as a whole.

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In some cases, digital marketing data has shown that businesses are losing revenue because of poor design choices, such as the use of color in layouts and call to actions. Sometimes, even simple changes like altering the color of a  button from green to red can see a significant increase in generated revenue.

Interactions

Digital marketing allows for interactions to take place between consumers and producers in a way which wasn’t possible before. Users can now highlight what they feel about a product, service or campaign as soon as it hits their news feeds. If a campaign isn’t receiving much of a response, then it’s likely not doing enough to attract peoples’ attentions.

In the world of social media, users are granted a great amount of freedom and can invest time and energy into networks and campaigns. With an array of platforms available, such as <a href=”/youtube-marketing/”>YouTube</a>, <a href=”/facebook-marketing/”>Facebook</a>, <a href=”/instagram-marketing/”>Instagram</a> and <a href=”/linkedin-marketing/”>LinkedIn</a>, there are plenty of opportunities to capitalise upon and build your usership. A clever digital marketing campaign can mean that individuals want to be involved and want to show their activity, not just in regards to buying the product, but also in promoting it themselves.

Manage

Managing those interactions to ensure the best possible response is a part of making sure that your campaign doesn’t fall down. Because of the freedom offered by social media, users may find themselves criticizing or condemning a product or service being offered. Managing those negative responses doesn’t mean removing them, it means making sure that there is an answer to their questions and qualms, in the most approachable way possible.

Ensuring that users leave feeling satisfied, not only with the product, but how the business thinks about them, is one of the most fundamental parts of making sure that an online digital marketing campaign succeeds. Even these small factors can play a huge role in the overall success of your digital efforts.

Post by James Dodd

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